Shipping & Processing
Please allow 3–5 business days for your order to be processed and shipped unless an expedited shipping option is selected at checkout.
GrowHer Nutrition currently offers:
● Standard Shipping
● Overnight/Expedited Shipping
● Local Pickup
● Local Delivery
Please note that processing times and carrier transit times are separate. Selecting expedited or overnight shipping may shorten the carrier’s delivery time but does not necessarily change the time required to process your order unless otherwise stated.
Address Responsibility
Customers are responsible for providing a complete and accurate shipping address at checkout. Please carefully review your name, street address, apartment/unit number, city, state, and ZIP code before submitting your order.
GrowHer Nutrition is not responsible for packages delivered to an incorrect address provided by the customer.
Lost, Stolen or Missing Packages
Once your package has been shipped and accepted by the shipping carrier, GrowHer Nutrition no longer has possession or control of the package.
GrowHer Nutrition is not responsible for packages that are lost, stolen, misplaced, delayed, or marked as delivered by the carrier but cannot be located by the customer.
If your tracking information shows that your package has been delivered but you have not received it, please check with members of your household, neighbors, your leasing office/mailroom if applicable, and contact the shipping carrier directly to open a claim or request additional delivery information.
We are happy to provide available order and tracking information that may assist you with a carrier claim.
All Sales Are Final
ALL SALES ARE FINAL.
Due to the nature of our products, GrowHer Nutrition does not accept returns, exchanges, or issue refunds unless the issue was caused by an error made by GrowHer Nutrition.
A refund or replacement may be considered if:
● You received the incorrect product due to an error on our end.
● An item was missing from your order due to an error on our end.
● There was another verified fulfillment error made by GrowHer Nutrition.
Refunds or replacements will not be issued for lost or stolen packages, incorrect addresses entered by the customer, carrier delays, packages marked as delivered, or other circumstances outside of GrowHer Nutrition’s control.
If you believe GrowHer Nutrition made an error with your order, please contact us as soon as possible with your order number and photos of the package/products received so our team can review the issue.
Please Review Before Ordering
By placing an order with GrowHer Nutrition, you confirm that you have reviewed your shipping information and understand and agree to our shipping, final-sale, and refund policies.
We appreciate every GrowHer customer and thank you for trusting us to be a part of your journey! 💕